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FAQ's

Paper plays a big role in print quality and the reliability of your cartridge, OEM or not.

Paper quality has a huge impact on print quality. The weight, shade, structure, and roughness of your paper all have an impact. In fact, rough paper can create so much paper dust inside the cartridge that it can lead to mid-life cycle failures, particularly in high yield cartridges. You will see lines on the side of your printout and eventually experience leakage due to paper dust accumulation below the wiper blade. Overly glossy (shiny and smooth) paper may result in bonding problems. As a result, toner may wipe out.

Of course you must select the paper type from your print command screen when you work with glossy paper, but there are limitations to the capability of a laser printer to correct the wrong paper type used. So one should be wary of very low-priced rough paper and with very shiny glossy paper. You will yield the best results if you use the paper that has been formulated for your type of printer

Yes, absolutely.

Page yield is determined by various factors. Most notably it is directly impacted by the amount of toner placed into the toner hopper. If a manufacturer has filled the cartridge with less toner, your page count will drop. However, and more commonly, page yield is also a result of the quality of the toner and its efficiency in combination with the OPC drum used in the cartridge. The lower the quality and the lower the efficiency, the more toner will be used while printing. The result is simple: fewer the pages are printed. As a rule of thumb, lower-priced cartridges (low or standard remanufactured, refilled cartridges, and new compatible) typically use lower-priced, inefficient generic toners made to fit different models. Paired with a lower drum quality, they result in decreased page yield. You may lose anywhere from 20%-60% of the promised page yield by using sub-standard new compatible/refilled/remanufactured toner cartridges.

Make sure you use a STMC-accredited premium manufacture with relevant product quality certifications. NXPrint is STMC registered on the US based International Imaging Technology Council's website

Essentially, page yield is comparable to the average miles per gallon rating in your car, except that it applies to cartridges.

NXPrint carries the STMC quality certification for its products. As such it follows the STMC definition of page yield. Yield is the estimated number of pages produced at 5% print coverage, as defined in ASTM F 1856 section 11.3. ASTM International, formerly known as the American Society for Testing and Materials (ASTM), is a globally recognised leader in the development and delivery of international voluntary consensus standards. ASTM F 1856 section 11.3. defines yield as follows: 'The average page yield for the cartridge can be estimated by dividing the total weight of the available toner by the average toner usage per print. The available toner is determined by calculating the difference between the initial toner weight and the remaining toner weight at the end of usable printing. Naturally, yield is different for every printer cartridge.'

There is no conceivable difference between using NXPrint premium cartridges, provided the uses appropriate components and processes to rebuild the cartridge.

It is unlikely that a toner cartridge will spoil a printer. A cartridge is a self-contained unit and only in rare occasions of total spillage can replaceable printer components, such as the fuser unit or pressure roller, be damaged. However, sub-standard cartridges with a sub-standard parts can reduce the lifespan of your printer.

This may happen particularly with clones. If a drum in a laser cartridge is not replaced, or is of low quality, then it can also reduce the life of a printer. Real damage may occur more frequently while using ink cartridges, since an ink spillage can seriously damage the print head and other crucial parts